5 Steps to Fix a Robot Vacuum That Won't Connect to Wi-Fi

Factory reset the vacuum’s Wi-Fi, not your router Most robot vacuums store old network credentials locally. Changing your router’s SSID or password won’t fix the connection. Hold the power or reset button for 10-15 seconds until it beeps or lights flash.

Delete the device from the app After resetting the vacuum, remove it from the app. Force quit the app completely, then reopen it.

Set up the vacuum as a new device Go through the full setup process again as if the vacuum were brand new. This usually resolves the issue.

Reboot your router and phone If the vacuum still won’t connect, restart both your router and phone. This clears temporary network glitches.

Use the 2.4 GHz Wi-Fi band Many cheap robot vacuums don’t support 5 GHz networks. Make sure your phone is connected to the 2.4 GHz band during setup. A full reset takes about ten minutes and saves you from thinking the vacuum is broken.